Testimonials

What people think of us Wilgus Associates

Your Insurance department is to be commended for answering the phone with a real person - not a answering machine! I was directed to the proper person and helped immediately. Christina was very pleasant and efficient. Thank you for making my job easier.
Charlene P
Peggy provided excellent immediate service to resolve my insurance issue. I needed information by the close of busy the same day I called and Peggy was able to provide that premium.
Holly Ann Firuta
Thanks to Michele and Kenda for the excellent service. I had to contact them several times concerning insurance documents my bank was requesting. Each time they were professional and very courteous. Great job ladies!!!
Mrs. Hall
12-14-2016. Just wanted to say what a big help Puggy was today! Every time I've called to straighten out or figure out my elderly moms insurance Peggy has walked me thru it and made it easy for me to take care of it. Thank you Peggy. Such a pleasure dealing with you each and every time. You've been a life saver for me. Sincerely Cheryl Pullin daughter of Joyce Pullun
Cheryl Pullin
Ms. Holleger made the process of obtaining our home insurance very easy. She was always patient with us, extremely knowledgeable and always accessible
William and Kathryn Turner
I had a house fire couple years ago and Peggy has been very helpful in answering questions assisting me on several occasions with my needs always prompt and kind consistent and has also been very helpful at getting me additional insurance for my house and as everyone knows after a house fire that could be difficult to acquire Thanks Peggy and Wigus for being there for me and my family This is the care and service that people expect and they won't let you down 😊
Deatra Wood
We stayed at 305d azalea court. We found the condo was nicely furnished and suited our needs, however, the vacation got off to a rocky start. We first had to avoid the bees nesting on the front porch. Luckily, my husband came with wasp spray. Next, we found that our condo was not cleaned. We called and we were told there was a mix up. They would send someone out. The cleaning people arrived at 7pm. We had already cleaned it ourselves. (We were reimbursed cleaning ...
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fee). We purchased ant traps for the kitchen, , lost some cereal and snacks till we got them under control . Workmen showed up and put gate on deck. No warning he was coming. He tripped the GFI and we could not open garage door when we came back from the beach. Took us a few hours to figure this out. About the time this happened, owner's son shows up and asks to get his bike. We wondered if he would have just let himself in with the keys he had in his hand if we had not been there. Our glass coffee pot was cracked when we arrived, so we had to buy a new coffee pot. We were able to enjoy the rest of th18e vacation. Pool was great, lifeguards very nice, and the beach close. 2 parking passes helped with small ones.
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Barbara Husband
I called twice to inquire about rental properties. I was sent to a mailbox each time. I did get a call back (that I could not answer) in between the first and second call from an agent who gave me a different number to call. I called with no luck. Help me understand why I would want to list my property with your company if I have to put in this kind of effort to do business with you?
Gary Proctor
I have never been so impressed with customer service, as I have been with Peggy. She has answered all of my questions and did so very quickly. I had no wait time...other companies could take a tip from your agents! Keep up the good work. Oh, by the way, you have our business!
Carole Sawyer
I am the Owner of Group Three Services and we responded to one of your tenant's emergency no heat calls in January 2015. After numerous non-returned phone calls to Bruce in accounts payable I have yet to hear from anyone regarding the bill. I'm hoping this can be resolved quickly. 302-752-6866.
Joe Hyde
We had a great, effortless experience with Kylie Wilgus. From the time we made our first call through to settlement she was always available on the phone or to run out to show us places. (compare to Vicki York who we spoke with once and said she'd call back.. still has not). Kylie is very knowledgeable and easy going, especially with our two little annoying dogs....she went to great lengths to make sure the HOA rules allowed two little, annoying dogs-and even got them a seat at the settlement table so we wouldn't have to hire ...
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a sitter. She has even stayed in touch post-settlement to see if we need anything. She is a great agent and a great person to know, highly recommend giving her a call!
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larry katz
I work in a customer service environment. So I know the importance of acknowledging and expressing my gratitude and appreciation to Peggy Hollenger. She is the individual in your organization that keeps our business with you. Mr. Powell and I were in a bind and immediately reached out to Peggy for help. After explaining our situation, I heard no hesitation in her voice that she would not be able to help us. I only heard positive energy that she would be able to help us and when I hung up the phone I knew ...
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we were in good hands. Within 24 hours she was back in touch with me with good news. We have been working with Peggy over the years and have never been disappointed or upset. A company can't train people to have good customer service skills. People skills are what a person brings with them to a company. I congratulate you on recognizing Peggy's outstanding people skills. She was professional, patient, understanding, and focused on helping us. Mr. Powell and I can not express enough our appreciation! KUDOS to you Peggy we will never leave you! Warmest regards, MaryAnn and Richard Powell
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Mary Ann Powell
My family has been dealing with the Wilgus office in Bethany Beach for about eighteen years now and Annette Marine and the staff at the Bethany Beach office has never let us down, always helpful and always accommodating.
John J. Gangone
Jessica, "Jesse" simply is the best! She's taken a very stressful situation and turned it around in a matter of minutes! My husband and I can't believe how very easy this whole process has been - we're still shaking our heads! We'll certainly enjoy a very LONG relationship.....that's for sure!!!
Gary & Maria Webster
Kylie Givens was the absolute BEST! We were looking to purchase a vacation / retirement home. Kylie "read" us perfectly; listened to what we thought we wanted, mapped out our day, answered all our questions and then did it all again when we changed our mind. She spent enough time with us that she really understood what we wanted - almost better than we did. Her final showing was a home in a location we had said we weren't interested in. As it turns out, that's the home we fell in love with. She worked ...
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with us to negotiate a fair price and provided excellent recommendations for a mortgage lender and settlement attorney. She even coordinated the carpet shampooer and locksmith. I would highly recommend Kylie to anyone looking to purchase in the Bethany Beach area. She knows the area and she knows the real estate.
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Barbara and Steve McCully
Kylie Givens was the absolute BEST! We were looking to purchase a vacation / retirement home. Kylie "read" us perfectly; listened to what we thought we wanted, mapped out our day, answered all our questions and then did it all again when we changed our mind. She spent enough time with us that she really understood what we wanted - almost better than we did. Her final showing was a home in a location we had said we weren't interested in. As it turns out, that's the home we fell in love with. She worked ...
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with us to negotiate a fair price and provided excellent recommendations for a mortgage lender and settlement attorney. She even coordinated the carpet shampooer and locksmith. I would highly recommend Kylie to anyone looking to purchase in the Bethany Beach area. She knows the area and she knows the real estate.
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Barbara and Steve McCully
Just a note to let you know what an outstanding job Christina Pritchett has done for us. She has been essential in helping us locate commercial insurance and answering any questions that we have had. Great job and we look forward to our continued association with Christina and Wilgus associates. Commercial Insurance Dept. Lewes/ Joe Polichetti
Camie Clark
Christina and the folks at Wilgus are the absolute best to work with. As an mid-sized investor (75 rental units), I sometimes lose track of details. Christina is always on it!! She makes sure my insurance needs are met, my deductibles are where I like them, and my costs are down, all while I can focus on what I do best ... finding the next deal!! I wont use anyone else!!
Craig de Mariana Aleman
My insurance agent is Christina Pritchett. She is the best insurance agent I have ever worked with. She is always prompt to respond, friendly, polite and very knowledgeable about the insurance questions. Most importantly is that she is very honest and careful. Unlike some insurance agents, all they want to is to sell you the policy and do not care if it is right for you or not. I am very happy with her service. Thank you for the good work.
Wai Ping Ho
I had a very nice rental experience but I don't think it's right to have to wait so long to get my security deposit back. I emailed because it's been over a month! Then I called today only to find out the check still hasn't been processed!
Cathy Rittereiser